-Enabled the effective communications of 44,000 employees across 44 countries by providing online and phone solutions through Performance Management Help Desk.
-Improved executive understanding of performance by creating/tracking/compiling Excel reports.
-Conducted research via focus groups, reference checks, and benchmarking to determine 600+ software requirements, develop a comprehensive RFP with multi-phased vendor selection process.
-Evaluating the viability of implementing lean methodology for the HR department using empirical research, site visits, and gap analysis to provide recommendations for suitable efficiency-gaining practices and produce a case study for publication.
-Developed and implemented a time study to analyze process and resource inefficiencies in an effort to improve hiring process and increase availability of strategic initiatives.
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