- Failure management for trading product through INC plant : Leading problem solving for 0km and Field from customer

- Leading customer quality issue to coordinates customer and internal department to define and resolve product quality problems and reduce Q cost

- Warranty analysis and field returned parts investigation so that improves failure cost and customer complaints

- Management of PPAP / ISIR for series production and product changes : Carry out internal and customer approval

- Requalification of series products: Planning and Carry out requalification for series product to assure the quality maintained based on internal and customer agreement.

- Supervising production launching based on safe launching program.

- Customer Quality KPI management and reporting on quality system to measure target achievement.

- Management of 0km/Warranty cost