[담당업무] Primary Responsibilities:
- Serve as the key manager in Seoul and liaison to the Portland/global offices for all semester, short- term and special programs, including but not limited to: Arts & Sciences program, Korean Studies program, Faculty-Led and Customized (FAC) programs, and other programs as required. Collaborate with the Director of Operations and other personnel in Portland to ensure success of all programs at the CIEE Study Center in Seoul.
- Help to plan and execute orientation activities for Study and TEACH.
- Provide administrative support and manage all aspects of programs in accordance with CIEE policies and relevant agreements.
- Ensure the Census, ENS notification system, Bystander Intervention training, end-of-program evaluations, newsletters, blogging and other social media activities are completed successfully.
- Research current and reliable information on an ongoing basis for future development of all College programs, including health and safety risks of the local environment.
- program-sponsored accommodations, events, excursions, and other activities.
- Liaise with all relevant constituents and vendors to deliver successful programming of all College programs.
- Work with U.S.-based staff to meet clients’ needs and ensure the logistical integrity of all programs in Seoul including site visits.
- Maintain timely email communication with CIEE head office and external stakeholders by responding within 24 hours.
- Provide support in the budget preparation, logistics, coordination, and activities and excursions for all CIEE Seoul programs, as necessary, in conjunction with CIEE Center staff.
- Manage Coordinators and Assistants to ensure the successful program delivery.
- Assist in logistical support of excursions, co-curricular, and cultural activities. Logistics support includes, but is not limited to, devising itineraries and activities; making reservations and payments; coordinating transportation, lodging, food, and tours; acquiring permits and making payments for visits to parks, tours, businesses; making payments for individuals who provide additional services, such as workshops and invite speakers, among others.
- Comply with CIEE’s “Standard Operating Procedures (SOP)” and best practices. The guidelines include, but are not limited to, the presentation of CIEE policies, Country regulations, Residence and Home Stay rules, and Health, Safety, and Security.
- Show respect and tolerance toward the diversity of people (co-workers, clients, partners, and more) as established by CIEE’s pledge to Diversity, Equity and Inclusion treating students, teachers, and others with highest respect.
- Track process for logging student travel.
- Coordinate the management of interest groups, recruits, and local student “Buddies” programs where needed.
- Contribute to the timely updating and distribution of program documents such as PDMs, Canvas Community Page, and KBYG.
- Show flexibility and willingness to adapt to the changing demands of this position and the workplace.
- Participate in the emergency staff-on-duty rotation system.
- Expect some work on weekends.
- Other duties as assigned.
[자격요건] - Experience - Knowledge of the US academic system and of the study abroad sector in South Korea.
- Organization-Ability to reconcile statistics and handle multiple ongoing tasks and prioritize within a complex administrative environment.
- Communication -Strong communication skills, both written and verbal, in English, and enthusiasm about working with and giving time as motivator and educator to our students.
- Flexibility- Must be flexible and be able to respond quickly to changing circumstances. Must have a high tolerance for ambiguity. Ability to work occasional weekends and evenings, as required.
- Management - manage and empower Coordinators and Assistant from the program development to program delivery. - Interpersonal-strong interpersonal skills and ability to communicate (naturally) an interest in the students, schools etc.
- Efficiency and sensitivity to deadlines-ability to complete detail-oriented tasks on time without sacrificing accuracy or quality.
- Language-Fluency in English and Korean.
- Technology-strong computer skills and the ability to learn new programs quickly (Microsoft Office Suite, Sales Force, learning management systems, others).
- Foreign study-Personal study or teaching experience in the U.S.A. is a plus.
- Authorized to work in South Korea.
[Conditions] - The position is an individual contributor role and includes supervision of direct and indirect staff responsibilities. - Compensation is based on relevant qualifications and experience. - Responsibilities will change over time. |
