Job Title: Engineer_Marine Service

Business Area: CT

Division: CTS

Reporting to: Team Leader_Regional Service

Location: Busan

PURPOSE OF THIS JOB

- To do commissioning of silver-stream vessels in due time.
- To carry out marine service, repairs, maintenance of air compressors and related industrial equipment like N2 generator and ALS.
- To execute emergency marine service jobs anytime to generate revenue.
- To maximize customer satisfaction on our service quality and capability, by providing professional field service and consultancy while promoting service products to generate Marine service NIS.
 

DUTIES&RESPONSIBILITY

- On arrival at customer’s premise inform person-in-charge before any jobs are being carried out, to avoid interruptions in production or any other business interruptions.
- Implement correct working methods, use correct tools and observe all safety rules and regulations.
- Collection of local purchase parts from suppliers for service jobs
- Carry out daily jobs as assigned / instructed by Planner
- Follow all instructions given in the scope of works as per service work order
- Test run and monitor serviced units, record all readings to ensure units are running at satisfactory conditions
- Write reports of jobs carried out on the service work order or recommend any follow up actions if needed.
- Explain to customer if any follow up or repair jobs are needed
- Maintain cleanliness at compressor room and surrounding area before leaving customer’s premise..
- Feedback to supervisor / manager on follow up actions required
- Provide technical and quality feedback to the technical specialist according to customer’s feedback
- Record all time spent in the field, workshop and other activities
- Timely and correct feedback on work orders, weekly report and monthly report
- Working closely with sales team to satisfy customer
- Maintain proper PPEs’ being issued, ensure service vehicle is in good and clean condition, upkeep personal tools & equipment and work area
- Provide technical support to marine sales, review new products and product information, visit customer sites, as and when required, to inspect equipment.
- Warranty Claims - Review and process warranty claims for industrial and oil free products of marine business with Technical Support Team
 

QUALIFICATION

[Experience/Education]
- Minimum 2-year hands on working experience related to air compressor industry
- Certificate / Diploma in mechanical / Electric-Mechanical discipline
[Knowledge/Skill]
- Computer literate and a self-starter with the ability to read technical manuals and prepare technical/ service reports in English.
- Mechanical / electric-mechanical troubleshooting skills
- Able to work as a team and customer oriented. 
- Self-motivated and able to work independently in a challenging and demanding environment. 
- Able to write and communicate verbally in English.
- Analytical and detail oriented