Working with the wider Project Management team, the Team Lead is responsible for leading a team of Senior Project Managers, Project Managers and Junior Project Managers and for ensuring translation and localization projects are delivered according to IQVIA’s standards and client requirements.
Responsibilities
? Day-to-day line management and mentoring of a team of Junior Project Managers, Project Managers and Senior Project Managers
? Lead the effective recruitment and selection of new hires for the team
? Ensure team and individual compliance of relevant and applicable IQVIA procedures and SOPs
? Ensure team and individual adherence to the Quality Management System
? Complete and review robust CAPA plans when issues arise
? Organise the distribution and allocation of translation projects amongst PMs based on project specific requirements
? Act as the primary point of escalation for internal/external clients and manage their requirements accordingly
? Assist in the implementation of new services and processes within the team
? Assist Senior Project Managers in managing client accounts and ensuring successful onboarding
? Ensure team adherence to KPIs and goals, taking relevant actions when not met
? Along with the Training Lead, assist in the training and development of junior staff.
Requirements
? Minimum of 5 years of experience working in Project Management in the Language Services industry with experience of people management
? Bachelor`s degree, ideally in a linguistic, business or scientific field
? Fluency in English is essential, an additional language would be advantageous
? Excellent written/verbal communication skills
? Excellent attention to detail to ensure that high quality standards are maintained
? Ability to meet strict deadlines and to manage competing priorities and changing demands.
? Excellent problem solving and analytical skills including the collection, management and presentation of data
? Ability to follow instructions and work independently whilst using own initiative.
? Demonstration of advanced IT skills
? Experience working with TMS and CAT tools, experience working with XTRF and/or memoQ would be highly advantageous
? Ability to establish and maintain effective working relationships with colleagues, managers and clients
? 한국아이큐비아 소개영상 확인하기
http://www.youtube.com/watch?v=i8hNY49LzPs