OVERALL PURPOSE OF THE JOB
The purpose of this role is to contribute to the success of the business by effectively initiating and driving incremental sales in a professional, value adding and customer focused manner:
· Proactively interact and acquire new customers for ocean, air and customs brokerage. · Building strong and long-lasting relationships with new & existing customers in order to develop additional business opportunities. · Grow Revenue and Volume Footprint to achieve economies of scale and service reliability. · Partner with the Toll network to increase volumes in key trade lanes & verticals in accordance with our Sales Strategy. · Engage with Network on Global Account Development. · Represent Toll in line with our values and ethics (e.g. Safety, Integrity and Trust, Continuous Improvement)
PRIMARY DUTIES & RESPONSIBILITIES
· Grow the company`s air and ocean freight business/services, in accordance with the sales strategy · Serve as the main sales contact point for assigned customers. · Find, develop and qualify leads, then convert them through the sales process into prospects and customers · Maintain a sales pipeline to achieve agreed growth targets · Manage customer interactions including fostering relationships, making customer calls and closing deals · Drive the business and grow the company`s revenue, market share and profitability · Build relationships at all levels and represents the company in a professional manner, including presentations to the customers and representation at industry events. · Incorporate the daily use of the Global CRM platform to document sales activity and relevant customer business details.
Major Accountabilities
Business Development
· Research market and new opportunities, especially in air and ocean freight business. · Develop, update and manage pipeline, screen and prioritize opportunities · Collaborate closely with In-country Logistics, Global Business Development, Central Agency Development, and other country teams, other business units, and overseas agents to build pipeline and win new businesses.
· Participate in regional and local RFP/RFQ · Prospect targets, identify customer needs, collect data · Develop solution and pricing · Negotiate and close deals · Establish working rapport and trust with new customers · Plan, coordinate and supervise implementation · Collection of market information · Support the Freight Forwarding Manager with Market information · Participate Training program & Seminars to follow the changed market situation
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