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채용] Global Software 회사(미국계) Enablement 매니져(과차장급)
- 컨텍센터 업계 경력 우대 1. 담당업무 :
- Sales 지표 분석 및 관리 - 영업성과 개선 방안 제시 역할 Main
- Implement Adobe defined sales enablement plans ? including yearly
strategy plans, activities, results, communication plan and measurable
outcomes.
- Figure out training needs by observing sales
interactions; studying trending areas of improvement
as identified through the quality programs, OKR results in reports.
- Proactively communicate regular status reports/briefings highlighting
outcomes based on established
critical metrics.
- Govern implementation of global enablement programs for the target sales
audience; lead and
manage the regional
implementation of these end-to-end
- Actively partner with Adobe for any regional
customization of training materials
- Establish critical metrics in alignment with leadership to drive
performance of the enablement
team and use data to drive
decision making.
- Regularly update senior leadership and collect new
requirements in line with the strategy.
- Effectively collaborate on training plans and deliveries in close
partnership with other team members
- Govern the regional team to align with Adobe enablement strategies, key
business OKRs
(Objective and Key Result) and
drive uniform messaging.
- Staying abreast of the industry trends and bringing deep expertise,
innovation to functional areas, etc
2. 자격요건
- Min. 5+ years’ experience in contact center
industry - Min. 2+ years’ experience leading
sales LOB in contact center industry - Strong understanding of training & quality in
contact center industry - Robust experience of driving key sales metrics - Strong data analysis and reporting skill - Business Level English skills
3. 우대사항
- CRM 및 BPO 산업 경력자 우대
4. 근무형태 /근무지 : 정규직 / 서초오피스(3호선 남부터미널 근처) 5 처우 : 면접시 협의 (기본 연봉 +고정 인센티브)
[제출 서류]국문이력서 (또는 영문이력서 가능) - 파일 형식 : 반드시 MS word 파일 (pdf 파일 제출 불가)
[채용 절차]서류전형 - 1,2차 면접 - 처우 협의- 최종합격 - 각 전형 단계별 합격자에 한해 연락
[채용 기한 ] 채용시 마감
* 지원/문의 : james@stonebridge.ai
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