담당업무
Retail Performance Enhancement & Coaching - Build the store performance goals in collaboration with global retail performance team and in partnership with the retail leaders continuously review and drive performance across sales revenue, retail KPIs, non-selling activities.
- Drive day to day business by leveraging retail performance tools (Mystery Shopping, VOC, Daily T, Retail dashboard, 1 to 1 touch base) and partnership with retail leaders to implement improvement plans.
- Leverage Voice of Client verbatim and Mystery shopping results to drive focused action plan, partner with retail learning team.
Project Management - Project management and coordination for any retail-related project.
- Roll out in market Global Retail / Omni initiatives with a transversal approach (e.g., Retail dashboard, Mystery shopping program, Voice of Client, new POS system, Brilliance App etc.)
Business Intelligence - Evaluate business performance, translating data to actionable insights aligned with brand expectations.
- Provide business intelligence via trend analysis and competition benchmark, in collaboration with finance and retail team.
자격요건
- 10+ years of retail experience in luxury retail
- BA or BS degree or greater
- Effective communication and analytical skills
- Demonstrated ability to collaborate productively and ability to lead and influence in a team environment.
- Agile and with an entrepreneurial spirit, finding innovative approaches and solutions to the challenges of this role.
- Business acumen, numerical agility and forward-thinking
- Knowledge of retail and luxury market, sales trends and KPI management
- Excellent interpersonal skills with a thoughtful attitude
담당자 메일로 워드파일의 영문이력서를 보내주십시오. 해당 시 연락 드립니다. drim2you@hrkimberly.co.kr
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