Responsibilities

The role of the Manager, Analytic & Insights within the Retail Measurement Service (RMS) organization is to ensure that the RMS business and its clients meet their business needs and that they achieve their satisfaction and financial goals by:

- Conducting advanced issue-based analyzes (able to incorporate multi-account data sets, integrate solutions across Practice Areas and macro view), deliver proactive insights, and build effective analytical presentations. Lead delivery of impactful and actionable client presentations for key accounts

- Guide the team in anticipating key client issues and regularly offers suggestions on how our data can help. Ensure reports required are delivered on time and on quality for all assigned accounts in the team.

- Develop a high performing team environment by coaching team members and by removing barriers that derails the team in delivering on their work.

- Proactively identifying potential opportunities based on client discussions and needs and discuss with Sales team to propose to client.

- Proactively initiating the conversation for improvements, working closely with Client Relationship Office and Client Response Team and leading process improvement initiatives that results in better client servicing and/or internal processes in the team

- Having the ability to form strong internal relationships (regional hub, commercial team, operation team) and network in order to have more opportunities to collaborate.

- Working closely with commercial team in defining service level and analytical priorities.

- Acting as role model for NIQ values

in terms of openness to share and collaborate, working with integrity and being an engaged employee.

- Being able to lead company activities and projects proactively, and able to encourage involvement & participation from the team.

Qualifications

ㆍA person with a bachelor`s degree or higher

ㆍCustomer-oriented service or customer management experience based on excellent analysis ability 

ㆍTalents with communication skills that can persuade or influence others 

ㆍA talented person with analytical presentation skills for customers 

ㆍTalent who can speak business English 

ㆍPeople who can use MS Office efficiently

ㆍA talented person with knowledge related to research technology and methodology 

preferential treatment

ㆍ Talent with marketing or related experience in the FMCG, Retail, Research, Professional Service industry for more than 4 years 

ㆍ Talent with team or project management experience 

ㆍTalented people who are interested in the consumer goods industry and distribution environment