The Student Success Manager-US/UK is responsible for the student experience at Crimson. The Student Success Manager is the main point of contact for the student and family, supporting the student in the timely execution of an agreed roadmap to achieve desired student outcomes and goals. You will work closely with varying internal stakeholders to ensure smooth completion of services and high client satisfaction.

The key focus of a Student Success Manager is to build relationships both internally and externally and to communicate effectively to maintain trust and strong collaboration.

Student Success Managers are highly organized and skilled employees in project management who understand the needs of different stakeholders and keep the internal team on track to achieve desired student outcomes. They display business acumen and safeguard the students’ and Crimson’s investment from the beginning to the end of the student’s Crimson journey. 

As a local partner to the student and their family you will be responsible for informing other team members of cultural or local expectations and requirements and contribute to the continuous improvement of Crimson services in your region.