Facilities (55%)

• Create systems and procedures to ensure a smooth and efficient Facilities and Office Management service

• Deal with vendors related to office management
• Assist visitors in hotel booking, car transfers, queries about local facilities, corporate lunches/dinners, visitor door access, office facilities and be their point of contact
• Respond to staff queries in a timely and professional manner
• Manage office pantry
• Owning the clock in/out tool and make sure employees’ work times are recorded

• All in-coming and out-going couriers and work related deliveries
• Order and monitor stationary inventory
• To ensure that the office area is clean and tidy and projects a professional image
• Manage office facilities and ensure all broken facilities are fixed quickly and avoid any negative impact on the day-to-day office support
• Environment ? proactively provide suggestions on improving the environment, including day to day life needs, comfortable working level, etc.

• Be the point of contact for IT issues (laptop, printer, clock in/out system) in the office and work as the communicator between staff and IT for resolving technical issues
• Monitoring IT inventory and work with IT Department to ensure sufficient devices and replacements are available for all new and existing staff
• Onboarding and offboarding staff with IT devices, building access cards, etc.
• Manage meeting room bookings
• Assist with office moves and layout planning

• Arrange business cards
• Other administrative tasks when required

People Culture (40%)

• Assist the People team in HR administration; documentation, benefit research, creating employee letters, and other HR operational tasks when required
• On-boarding process ? ensuring the new starter has the best new starter experience they can possibly have

• Off-boarding process ? ensuring access to work account and building is all terminated
• Coordinate and follow up on onboarding inductions for new starters with other departments
• Organise and facilitate staff activities to help build a strong company culture
• Work with regional teams to organise and coordinate regional activities and retreats; including but not limited to hotel booking, flights, rundown of events, training, etc.
• Organise office socials, monthly meetups, workshops and initiate staff gatherings

• Assist General Manager, Korea and HR Manager to order staff gifts for anniversaries, birthdays, Seollal and Chusoek and other celebrations
• Run the HR back office ? organise individual files, benefits administration and documentation
• Time&Attendance management: owning the clock in/out tool and make sure employees’ work times are recorded
• Keep the Seoul Intranet updated
• Greet candidates in a pleasant and professional manner
  
  

Secretarial Support (5%)

• Provide support to the General Manager, Korea in setting up meetings, expense submissions, booking externally, travel bookings, keeping the office tidy, etc.