About the Role
As an Associate Specialist, account management, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customer. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.

What You Will Do 

• Capture and propagate the commercial voice of customer for ongoing programs
• Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)
• Closely track customer satisfaction at all levels, and drive course corrections when required
• Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
• Receive customer change request and lead them through internal approval process
• Drive continuity of awarded business through program extensions and follow-on programs

What You Need 

• Bachelor’s Degree in Engineering or Bachelor’s Degree in Business Management
• Fresh graduate or Internship in Automotive will be preferred
• Understanding of Automotive OEM’s organization and processes prefer
• Basic technical understanding of Automotive HW and SW systems
• Proficiency in English as writing, speaking

What is Nice to Have 

• Master’s degree in Engineering or Business Management
• Work experience at Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS

What Makes You Eligible 

• Be willing to travel up to 30%, domestic and international travel
• Successfully complete a background investigation and drug screen as a condition of employment