- Develops, evaluates, revises, and applies technical quality assurance protocols/methods to
- inspect and test in-process raw materials, production equipment, and finished products.
- Ensures activities and items are in compliance with both company quality assurance standards
- and applicable government regulations.
- Performs analysis and identifies trends in the inspection of finished products, in-process materials and
- bulk raw materials, and recommends corrective actions when necessary.
- Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed.
- May assure compliance to in-house and/or external specifications and standards, such as GMPs and ISO regulations.
- Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records.
- Ensure finished products conform to customer and company standards.
- Participate in the product development process to ensure quality requirements are understood and met.
- Analyze and monitor customer returns and failure data to assess out of box quality, warranty incident return rate,
- QPPM, and annual failure rate (AFR) for PSA products. Also, drive corrective and preventive actions where needed on failure trend.
- Frequently interact with customers and/or suppliers, normally involving matters to handle quality issues and the voice of customer on quality related issues and complaints. Drive customer satisfaction and deliver on customer commitments |