- Responsible for the assigned accounts / trade lanes
- Follow up with customer to obtain completed and accurate doc. to meet with the export/import regulation.
- Attend to all customers enquiries and respond in a timely manner with accurate information.
- Provide timely and accurate flight schedule to customers.
- Coordination with overseas stations
- Document processing for Air Export/Import shipment.
- Ensure proper file opening/closing/checking in system within the set timeframe.
- Ensure invoices are issued on time and accurately.
- Arrange EDI transmission to the customs house