< Principal Duties and Responsibilities > * Sales Order Management - Sales order & return process management - Promotion and Discount management - Manage backorder report for customers
* Purchase Order Management - Non-inventory PO related to Operation - Inter-company return and redeployment PO - PMR (Product Miscellaneous Request) process management
* Service and Reporting - Respond requests/inquiries from customers - OTIF (On Time In Full) analysis and reporting - Document preparation for tracking management system & UDI - Expiry management of consignment - Support KPI assessment of logistic service providers
< Expected Areas of Competence (i.e. KSAs) > - Good communication skill - MS Office (Excel)
< Education/Experience Requirements > - Associate or Bachelor`s degree - Customer servicing experience is preferred - Medical device experience is preferred < Travel Requirements > - Need to be able to travel overseas
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