해외글로벌 기업에서 고객지원(응급 서비스 업무) 업무를 수행하실 인재를 찾습니다.
담당업무
ㆍ비상/응급 상황의 고객에게 다양한 채널 (콜+이메일+챗) 로 신속하고 정확하게 응대 ㆍ24 시간 시프트 (주말 포함 교대, 주5일 40시간 근무)
ㆍCPR(심폐소생술), 화재대응 등 자격증 및 경험자 우대 ㆍ급여 : 최대 MYR 11,000 (한화 약 330만원)
ㆍ장소 : KL Sentral, Malaysia ㆍ입사날짜 : 2023년 10월 -
Requirements:
? Experience in emergency
response or high-stress emergency communication center environments
? Ability to clearly
communicate with customers in a timely manner
? Experience working with a
CAD application and proficient in MS Office
? Experience and knowledge of
regulations and compliance within an emergency services environment
? Open to flexible scheduling
based on preference, including days, nights, and weekends
? Able to commute to an office
of majority of the work schedule
? Home network requirements
must be met
? Ability to assess and
readily relay information accurately with high attention to detail, while
operating various methods of communication equipment
? Current certification in
CPR, emergency, fire, and police dispatch is a plus
? Ideal candidates will be
proficient in Korean/English both in written and speaking communication
자격요건
ㆍ학력 : 4년재 졸업
ㆍ경력 : 신입 ㆍ해외근무 가능자 (말레이시아)
복지혜택: ? Employment Pass 워킹 비자 / Medical insurance 의료보험 ? 1 way flight ticket 편도 비행기표 / Hotel 단기 제공 ? Annual leaves 연차 /
Medical leaves 병가
우대사항
ㆍ영어 가능자
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