Retail Operations activity:
- Order and replenish non-merchandise materials for the team, such as: shopping bags, staff uniforms, client books, customer cards, stationery, F&B accessories, bespoke tools, etc.
- Own, oversee and maintain Point of Sale software (X Store & JDA) for general trouble shooting
- Support daily store functions such as merchandising, POS, inventory, and sales
- Support retail teams for VM requests
- Support store events as needed
- Ensure that the stores fully understand and follows company guidelines
- Partner with store management to assess and provide accurate feedback on retail tools and system
- Manage locally ad hoc projects (I.E. Family Sale preparations)
- Overlook and support all the Aftersale activities in the region working with Operations HQ and Aftersale Dept.
Store Planning & Maintenance (Facilities)
- Support store planning HQ team in managing store openings, closings or pop-up project (repairs/maintenance, construction, partner with local third- party vendors)
- Ensure an elevated and consistent customer experience under the Retail Excellence Guidelines with supplies including, but not limited to beverages, paper goods, etc.
Partnership
- Maintaining and updating store operations manual, accordingly with HQ
- Partner with Kering Internal Audit department
- Train new store managers on Retail Operational Excellence
- Liaison for LPI Loss Prevention
- Stock count in warehouse (if any) with Kering Logistic and warehouse team
- Monitor and own workflow of alterations throughout APAC Retail Network
- Support HQ in acting as a gatekeeper to check any suspicious in-store transactions including price override and non-approved client discounts
- Storage: ownership and partnership of external storage and/or APAC warehouse accordingly with HQ
- Financial support: partnership with Brioni and Kering finance team to support finance work if needed.
- Requisition and store shipping materials and supplies to maintain inventory of stock
Partnership with buyers for Transferring/allocating
- Working with central warehouse and Kering logistic for customer special requests to deliver
- Decide defective items to keep, repair or send back.
- Support and make delivery plan if needed
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KEY REQUIREMENTS
- At least 5+ years proven experience in similar position
- Independent self-starter
- Knowledge of luxury business, product and client
- Problem solving
- Attention to detail
- Planning/Organization and Execution
- Teamwork and Communication, both in the store and with the Head Quarter
- Flexibility
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Why Work With Us?
This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving company in a global Luxury Group that offers endless possibilities to learn and grow.
Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its form enriches the workplace and our customer experience. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, or other characteristics protected by applicable law.
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전형절차
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