담당업무

O Client Experience Events, Activities & In-store animations

- Establish and maintain relationships with VICs, providing exceptional experience

- Create and execute effective sales strategies to meet or exceed revenue targets .

- Create strategy & experiences alongside the CD & Events team or external third parties as appropriate

- Represent the company at events and develop a strong network of luxury industry.

- Develop and implement strategies to enhance the client experience and increase client loyalty

- Quality control and ensure BRAND standards are applied and maintained at all times across the client experience

- Be knowledgeable and aware of the market trends and competitors, analyzing and recommending areas for business development and improvement

- Work on improving client segmentation, profiling and targeting for any action in order to recruit new high potential clients

- Cost control and budgets for all activities with CD team, monitor results & profitability of all actions

O Be an Ambassador for the brand

- Be, at all times, a brand ambassador for the Maison with all points of contact of the business

- Both internally/externally by representing the brand in public/store events and activities, in order to promote BRAND image, brand, services and products.

- Build and develop clientele loyalty by personally meeting with as many clients as possible

자격요건

ㆍ학력 : 대졸이상

ㆍ경력 : 경력10년↑

- A minimum of 10~12 years of professional experience in eCommerce related or luxury industry

- In-depth knowledge of the trends of the Luxury markets as well as highest standards of Client experience   

- Leadership skills support you in managing the team and related clienteling role   

- Influential skills to collaborate with the many stakeholders of the role   

- Significant experience working around topics such as Client Development, CRM and Clienteling in a leading luxury company.

우대사항

ㆍ유관업무 경력자

ㆍ관련 학과 전공자

ㆍ관련 자격증 보유자

ㆍ영어능통자(원어민수준)