In this role, you
will make an impact in the following ways:
·
Machine Integration
and Optimization - Combines various parts or sub-systems into a whole to
achieve the output most desired by the customer; applies Cummins` installation
requirements using our standard tools, processes and identified best practices
to ensure optimization of performance, reliability, cost and quality; analyzes
technical issues using proven problem-solving and troubleshooting techniques
for rapid resolution.
·
Machine Operation
and Support - Evaluates the operation of the system by the user through
monitoring system performance, addressing system failures or performance
concerns, reacting to evolving user needs, and technology changes; proactively
and systematically responds to operational issues which contribute
significantly to user satisfaction and operational cost management.
·
Product Application
Support - Ensures new product information is available by developing and
managing accurate and complete technical content in a timely manner to support
our customers and the business; provides new options through management of
technical systems to support sales to all of our markets; defines installation
requirements and develops innovative tools with in-depth, cross-system
knowledge and industry experience for successful design and integration.
·
Product Function
Modeling, Simulation and Analysis - Impacts product design decisions through
the utilization and/or interpretation of computational tools and methods that
predict the capability of a product`s function relative to its system,
sub-system and/or component level requirements.
·
Product
Installation Quality - Identifies and applies ways to improve machine
integration to minimize rework and deliver the best product; applies standard
Cummins processes based on the experience and knowledge of product installation
experts; ensures that products are installed correctly and meet requirements
through an installation review process.
·
Product Problem
Solving - Solves product problems using a process that protects the customer;
determines the assignable cause; implements robust, data-based solutions; and
identifies the systemic root causes and recommended actions to prevent problem
reoccurrence.
·
Product Selection -
Guides customers to the best product offerings for their markets and
applications; offers best-fit solutions to customers by optimizing product
specifications to make Cummins` offerings easy to install into new
applications; represents features and benefits of products in terms that
customers understand; ensures Cummins` products aren`t misapplied through using
Cummins` technical information systems, local and application requirements.
·
Technical Customer
Management - Represents Cummins to our customers by being the interface for all
technical aspects; provides engineering data, documentation and training to
customers to support the design and integration of equipment; ensures that the customer`s
business is not interrupted by managing Cummins` product changes through the
use of our change processes and regular communications with Product Development
and the customer.
·
Collaborates -
Building partnerships and working collaboratively with others to meet shared
objectives.
·
Communicates
effectively - Developing and delivering multi-mode communications that convey a
clear understanding of the unique needs of different audiences.
·
Customer focus -
Building strong customer relationships and delivering customer-centric
solutions.
·
Decision quality -
Making good and timely decisions that keep the organization moving forward.
·
Drives results -
Consistently achieving results, even under tough circumstances.
·
Self-development -
Actively seeking new ways to grow and be challenged using both formal and
informal development channels.
To be successful in
this role you will need the following:
·
College,
university, or equivalent bachelor’s degree in engineering or appropriate STEM
field is required.
·
This position may
require licensing for compliance with export controls or sanctions regulations.
·
Prior entry-level
engineering equivalent work experience of at least 3 years in a relevant
discipline area is required. Knowledge of MS Office tools is preferred
·
At least 3 years of
Prior work experience in a relevant discipline area is required with a
demonstrated track record of technical problem solving and quality decision
making.
·
Hands-on exposure
to engine installation, validation, and evaluation of validation results.Proven
business partnering skills with the ability to drive the best outcome.
·
Effective
communication with the Sales team, customer & OEM to support technical
evaluation and provide technical information.
·
Relevant
understanding of safe working practices per Cummins guidelines & industry
practices if higher than Cummins guidelines
·
Knowledge of MS
Office tools, Creo is preferred.