This position is in charge of all commercial sales activities for stores (including duty free stores) in Korea. Help store to achieve agreed sales target, implement company projects and ensure it is well communicated in the boutique.
Your
main missions would be the following:
Boutique Operations Management
- Ensure the smooth opening of new boutiques
- Be in charge of retail campaign for related stores.
- Ensure core boutique operations managed according to BOUCHERON standard
- Regularly visit boutique and provide feedback for boutique staff management and performance review
Sales Management
- Develop area action plan to achieve commercial target in terms of qualitative & quantitative aspects
- Administer sales and manage overall turnover
- Optimize boutique productivity and profitability
- Provide sales estimate for new product launch
- Analyze and evaluate sales results, collect and provide qualitative feedbacks
- Closely monitor and analyze competitors’ sales performance and promotional activities
Customer Relationship
- Maintain relationship with landlords through brand events/product launch animation
- Develop new customer database through joint-event/joint-promotion with landlords
- Improve boutique service quality and develop effective CRM events
- Manage customer claim
Market intelligence observation
- Provide first-hand information concerning commercial projects in each mall
- Maintain good relationship with landlord and support negotiation with them on business opportunities
- Leverage landlord’s resource and support in terms of BTQ events and special activities
Team Management
- Manage store team’s roles and responsibilities
- Retain people by motivating team to gain job satisfaction
- Inspires and motivate boutique managers to build a cohesive and productive team
Requirements:
- In depth knowledge of product and industry
- Excellent understanding of the selling process and of customer behavior
- Good communication and negotiation skills
- At least 7 years’ experience in sales
- Strong analytical skill
- Business level of English
- Experience, business and technical skills
Soft skills
- - Entrepreneurial Spirit
- - Team focus
- - Managing & Developing team