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이상(2~3년제) - 경력: 아래의
관련업무 3년~10년 경력자 >
Order Management >
Logistics & Outbound delivery >
Monthly Closing & Invoice >
Complaints & Returns >
Customer Supports ■ 우대사항 - SAP SD(Sales Distribution)모듈 경험자(필수) - 영어소통 가능자 - 동종업계(피닉스컨택트, WAGO, 페펄앤드푹스, 알스탈 등) 출신 우대 ■ 담당업무 1. Order Management -
Daily monitoring sales orders from E-shop -
Order entry in SAP system (SD module) -
Monitoring of Open orders/Backorders and following-up Incomplete/ Credit limits
/ Cost missing/ Delivery blocks, etc. 2. Logistics & Outbound delivery -
Daily delivery monitoring with cooperation of 3PL warehouse -
Customer special requests : Direct shipments, Special packing labelling,
Special shipping documents, Shipping conditions, etc. -
Closely working with SCM team for checking the schedules -
Re-schedule & balancing the delivery priorities, considering any urgent
cases & special requests 3. Monthly Closing & Invoice -
Monitoring the system invoices after the deliveries -
E-mailing to the customers for checking the monthly sales amounts every month
and Issuing each tax invoices through the national tax website. 4. Complaints & Returns -
Receiving the complaints from the customers, checking the status and following
up. (Logistics complaints, Returns, Repairs etc.) -
Process issue of credit notes/debit note or SDF order (Subsequent Delivery Free
of charge) 5. Customer Supports -
Support daily inquires from distributors (Providing
product information, special documents etc.) -
Share a stock list daily to distributors 6. Sales Supports -
Handling inquiries from the company homepage and official e-mail -
Sales history data -
Checking the other plants’ inventories for the potential spec. in 7. Others -
Physical stock-counting at the 3PL warehouse if required anytime -
Data supports to other team ■ 근무조건 - 근무형태: 정규직 - 소속직급: Customer Service팀 대리~과장급 - 연봉수준: 기본급(3,800만원), 인센티브(380만원), 식대(264만원) * 업무역량, 경력
등에 따라 조정 가능 - 근무일시: 주5일(월~금) 09:00~18:00 - 근무지역: 서울
강남구 테헤란로 429(삼성동, 원방빌딩) 9층 (선릉역 10번
출구 300m) ■ 복리후생 - 4대보험, 퇴직금, 인센티브제, 장기근속자 포상, - 연차, 경조휴가제, 반차, 근로자의 날 휴무 - 의료비지원(본인), 의료비지원(가족), 통신비
지원, - 차량유류비 지원, 생일선물/파티 ■ 전형절차 및 제출서류 - 전형절차: 서류전형 > 면접전형
> 최종합격 - 제출서류: 이력서, 경력기술서(또는 포트폴리오), 자기소개서 ☞ 사진부착, 이직사유, 최종연봉, 희망연봉, 출근가능일 기재 |