*소속: JLL (존스랑라살)
*부서: Account Management 통합시설관리서비스 팀
*근무지: 외국계 기업 (판교)
*고용형태: 정규직

[담당 업무]

 

Client/Stakeholder Engagement

• - Deliver excellent customer service to meet on-site client’s expectations
• - Build and develop effective relationships with key stakeholders and be comfortable working across all levels
• - Monitor procedures to ensure client’s expectations are conveyed and worked upon
• - Respond efficiently to escalations, providing timelines and timely feedback throughout the solutioning
• - Maintain a regular series of stakeholder/governance meetings to quickly address needs and concerns

Procurement & Vendor Management

• - Manage multiple vendors including hard and soft skills to deliver services on time and within budget
• - Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices; ‘Sourcing Strategy’
• - Undertake, with JLL Procurement, the Supplier Performance Reviews, retendering in a timely manner if continued poor performance cannot be resolved

Contracts Management

• - Ensure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics
• - Monitor expiry of contracts and initiate re-procurement is needed
• - Continually assess contracts to ensure best value delivered to the client

Finance Management

• - Ensure that the site’s financial operations are meeting targets and where not, escalate for support
• - Assist and monitor financial processes to ensure account payable procedures are followed at all times
• - Align operational reporting with finance timelines to ensure timeliness of process

Health & Safety Management

• - Implement and manage safety procedures to ensure the provision of a safe working environment
• - Ensure compliance with statutory regulations on fire, health and safety standards

Site Operations Management

• - Implement Industry Best Practice operations
• - Monitor to ensure all building procedures and performance measures are maintained at all times
• - Ensure all Critical Environment (CEM) requirements are met
• - Seek ways to reduce costs and improve operational standards
• - 24/7 emergency call support and site attendance is required
• - Maintain updated, the account Playbook relevant to sites/countries under your responsibility

Risk Management

• - Assist in the implementation and management of a property risk management program
• - Support the implementation and monitoring of disaster recovering and business continuity plans
• - Follow established escalation procedures and incident reporting procedures
• - Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines

 

[자격요건]

• - Min. 5 years of experience in facilities, property management, hospitality or related field
• - Experience of working in similar environment
• - Knowledge of local health and occupational safety requirements
• - Knowledge of critical facilities
• - Knowledge of vendor management for specialized services
• - An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
• - Proven capacity to understand and interpret commercial contracts
• - Strong budget management and financial analysis skills
• - Excellent communication and presentation skills