Service Planner / Scheduler

43006 (Field Operations Dispatcher)

Region APC > Service Asia > PLANNING ASIA

The Dispatcher is responsible for supporting service and site management by defining the working packages for the technicians for scheduled services and troubleshooting and monitoring as part of the back-end processing. This role is also responsible for monitoring the appropriate allocation of resources, including technicians, spare parts, and tools in order to maximize wind farm performance through tools/methods such as 52-week country/regional level capacity planning.

Job Description & Requirements

Field Operations Dispatcher (43006)

Responsibilities 

ㆍBalance all assigned product orders to ensure minimum downtime and maximum productivity

ㆍService crew composition is up to date and adjusted to demand

ㆍTools, parts & services are planned and monitored on time before crew mobilization

ㆍCrew schedules are monitored on a day-to-day basis

ㆍService schedule is aligned with the obligations in service contracts

ㆍOn time communication to crews an partners is guaranteed

ㆍKPIs and PPIs related to Planning & Scheduling are balanced and under control


Qualifications 

ㆍMinimum 2 years. experience maintenance planning in large asset-based environment.

ㆍExperience in preparing detailed reports.

ㆍExperience liaising with Blue Collar workers.

ㆍExperience in high stress situations in major service planning in maintenance environment

ㆍFluency in spoken and written English, Korean

ㆍPreferred qualification (Not Mandatory)

ㆍ4+ years of professional experience

ㆍWind Turbine / Mechanical Engineering / Electricity related background


Competencies 

ㆍTechnical and planning framework understanding

ㆍThinking in processes

ㆍHigh degree of flexibility (working in changing environment)

ㆍInterpersonal skills

ㆍAbility to work in a time-sensitive situation.

ㆍHigh communications skills

ㆍSelf-organization

ㆍSafety awareness

ㆍSystem user of MS Office, SAP and Salesforce

Guidelines for Applicants

ㆍInterview process

   1st. Please apply through Vestas hiring website

   Field Operations Dispatcher (vestas.com)

   2nd. Interview

   3rd. Interview

ㆍSubmission documents

   English resume and English self introduction letter (Proof of documents must be submitted upon request)


What We Offer

 ㆍFlexible benefits plan / 복지포인트

ㆍMedical insurance/hospitalization / Life insurance / 단체상해보험

ㆍCritical illness insurance / 보험

ㆍPersonal accident insurance / 보험

ㆍInternational business travel insurance / 여행보험

ㆍAdditional annual leave to statutory (20 business days) / 연차휴가 20일

ㆍMaternity leave / 출산휴가 

ㆍPregnancy treatment leave / 육아휴직

ㆍPaternity leave / 배우자 출산휴가

ㆍPaid sick/ medical leave / 유급 병가휴가

ㆍHalf day off (a half-day off in the afternoon on the eves of mid-autumn festival, new year 

ㆍAnd lunar new year) 설/추석 전일 유급 반차휴가

ㆍAnnual medical examination / 건강검진 

ㆍSend flower to employees in case of employee’s wedding or funeral / 경조사 화환제공

ㆍLong service award 장기근속자 포상

ㆍDiverse and open work environment / 글로벌 근무환경

ㆍHighly value career development of employees, support internal transfer and promotion / 내부 보직전환 기회 제공


The Others

ㆍInterviews will be individually notified to successful applicants.

ㆍNational Veterans and the physically disabled are preferred according to the related laws when submitting related documents.

ㆍAll documents must be written in MS Word.

ㆍAny documents you submitted will not be returned.

ㆍIf the application is found to be false, the application may be canceled.

ㆍFor further inquiries, please contact us by E-mail.