(BPO 해외취업-말레이시아) 글로벌 SNS 플랫폼 CM 채용

포지션 및 자격요건

컨텐츠 모더레이터
( 10명 )



담당업무

  • - Review various types of video content to determine community guidelines are met while upholding a high standard of accuracy and quality.
  • - Thoroughly monitor, classify and /or eliminate sensitive and inappropriate content such as Pornography, Violence, Human Trafficking, Drugs, Alcohol, etc.
  • - Comply with the performance indicators or parameters defined by the specific client`s operation.
  • - Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
  • - Enforce Live-Streaming Terms of Use by carefully monitoring reports of abuse on the site.
  • - Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
  • - Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards.
  • - Participate in continuous training programs established by the company for optimal development in the role.


자격요건

Native language skills (excellence verbal and written communication skills).

  • - Ability to speak and write English fluently (B2 Level).
  • - Experience navigating many different types of video streaming platforms including social media, live streaming etc.
  • - Must have strong emotional intelligence and emotional resilience as well as a great eye for detail.
  • - Able to adapt to the constantly changing digital technology environment.


우대사항

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