Job Description

The role of Manager within RMS Analytic & Insight organization is enabling the RMS business and clients to meet critical business needs: client satisfactions and financial objectives, by: 

? Conducting advanced issue-based analyses (able to incorporate multi-account data sets, integrate solutions across Practice Areas and macro view), deliver proactive insights, and build effective analytical presentations. Lead delivery of impactful and actionable client presentations for key accounts 
? Guide the team in anticipating key client issues and regularly offers suggestions on how our data can help. Ensure reports required are delivered on time and on quality for all assigned accounts in the team. 
? Develop a high performing team environment by coaching team members and by removing barriers that derails the team in delivering on their work. 
? Proactively identifying potential opportunities based on client discussions and needs and discuss with Sales team to propose to client. 
? Proactively initiating the conversation for improvements, working closely with Client Relationship Office and Client Response Team and leading process improvement initiatives that results to better client servicing and/or internal processes in the team 
? Having the ability to form strong internal relationships (regional hub, commercial team, operation team) and network in order to have more opportunities to collaborate. 
? Working closely with commercial team in defining service level and analytical priorities. 
? Acting as role model for NIQ values in terms of openness to share and collaborate, working with integrity and being an engaged employee. 
? Being able to lead company activities and projects proactively, and able to encourage involvement & participation from the team. 

Qualification

? Bachelor’s Degree, preferably in Marketing or related field and with 4+ years working experience in FMCG/ Retail/ Research/ Professional Services industry 
? Experience in managing a small team is an advantage. 
? Strong analytical skills with client servicing and account management experience.
? Excellent oral and written communication skills with proven influencing capability. ? Ability to deliver the analytic presentation to client. 
? Strong Business English skill is required. 
? Technically proficient in MS Office applications 
? General interest in consumer packaged goods industry and retail trade environment. 
? Advanced knowledge of research techniques and methodologies. 
? General interest in consumer packaged goods industry and retail/trade environment