|
담당업무
- Conducts requirements
sessions with business users and subject matter experts. Provides guidance in formulating new
requirements and aims to improve business processes by coming up with creative
and alternative approaches to solving business problems. - Manages scope and user
expectations by ensuring requirements can be met within existing project
budgets and timeframes. - Identifies and understands
business strategy, issues and opportunities and assists business partners in
identifying and prioritizing new initiatives and capabilities. - Conduct solutioning sessions,
document current and to-be systems flow, and contribute to detail functional
documentation and user stories to support the development team - Work closely with brand
Global IT to manage the deployment and the projects in the Retails from an
application point of view (e-Commerce, POS system, CRM, Omni-Sales, Call Center
etc.) - Delivery of enhancements and
projects following the formal planning, tracking and reporting mechanisms that
align to the project management office (PMO) standards - Endorsing the Project
Managers role for some initiatives. Monitors progress to ensure project
deliverables are met. Track progress to plan. Communicates status to project
team members and management. - Work regularly with regional
Retail Operation and IT tech service team on own store development, including
but not limited to the IT support of store new opening, remodel, relocation and
closure & etc. - Works regularly with regional
Digital/CRM department in achieving a better understanding of all Digital/CRM
feeds and data flowing in and out of Digital/CRM/Clienteling program management
tools. - Assists in developing test
cases and participates in the quality assurance process to ensure that
requirements are properly implemented. Assist in producing user training
documentation and works with the business to train users. - Assists in developing test
cases and participates in the quality assurance process to ensure that
requirements are properly implemented. Assist in producing user training
documentation and works with the business to train users.
자격요건
ㆍ학력 : 대졸이상
ㆍ경력 : 경력8년↑
- Bachelor`s
degree - Over
8 Years of experience in a Digital/IT Business/System Analyst role - Hands
on experience in requirements gathering, design, development, and testing of
e-commerce, call center and retail applications. Experience in Salesforce Commerce Cloud
(SFCC) and Kakao integration is a plus. - Demonstrated
experience documenting use cases and functional requirements - Excellent
Business Process Knowledge, Analytical and Problem-Solving Skills - Excellent
Korean and good English written and verbal communications skills - Strong
presentation skills - Strong
business acumen - Ability
to communicate effectively with business users, stakeholders, product managers
and development team a must. - Samples
of design documents as well as operational documentation may be requested. - Demonstrated
experience documenting use cases and functional requirements - Demonstrated
ability to effectively lead cross functional departments in requirements
sessions - Demonstrated
ability to partner and liaison between business users and a technical
development team. - Sensitivity
to the multi-cultural characteristics of a global IT organization - Flexible
to travel, require attending conference calls to discuss with clients on their
requirement during US daytime. - Experience
business analysis and business process modeling - Experience
with global retail brands. - Experience
in multiple technology platforms - Experience
with global luxury brands.
- Previous experience working on large
transformational initiatives / re-platforms
우대사항
ㆍ영어가능자
ㆍ관련 학과 전공자
ㆍ관련 자격증 보유자
ㆍ유관업무 경력자
|