[담당업무] * Order fulfillment Management - Take orders from customer and place the production details to converter confirming detail of production/delivery timeline - Managing sales order flow from order acquisition to order entry in compliance with agreed trade terms with Sales team and relevant dept - Resolve discrepancies found on customer orders and proactively facilitate the communication between customer/convertor or escalate - Monitor Sales Daily transaction (Proof of Delivery, Tax Invoice issue, AR Invoice Issue ) - Issue sales invoice along with tax invoice - Implement and enhance customer service-related procedures, processes, and systems * FG Inventory Management - Ensure Inventory control & shipping - Manage aged or defected FG write off process periodically - Manage goods returns in compliance with agreed trade terms(RMA) * Sales Recognition - Maintain JDE system database(price/cost) up to date and input daily sales/converting cost record into JDE * Converting Cost Operation - Confirm the converting monthly billing amount and notify convertors * Reporting - Provide weekly Sales forecast (IBP) - Provide monthly actual Sales report (IBP) - Monthly closing ? Sales close, FG& FG Master management and updates, Converter`s cost reconciliation and updates sales actual report to FCST/Ops file for comparison and variance management - Manage all customs operation & trade compliance(Import & Export customs clearance) - Logistics service providers management (3PL, Freight forwarders, Customs brokers) * Customer Claim - Accept customers claim and resolve the issue with Convertors * Credit management/ price management - Manager credit/ collection term management
[자격요건] ㆍ학력 : 대졸이상 ㆍ경력 : 경력3년↑ - Bachelor’s degree - With 3 years’ experience in customer service or administrative function gained with multinationals is plus - Printing or packaging industry working experience is plus. - Good communication and interpersonal skills. - Mature, energetic, attentive, well organized and customer- oriented. - Good command of English and Mandarin. (우대사항)
What we offer: - Corporate culture based on integrity, respect, accountability and excellence - Comprehensive training with numerous learning and development opportunities - An attractive salary reflecting skills, competencies and potential - A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. - 유연근무제/재택근무(Hybrid Working)가능/출산지원금/명절상여/자기계발교육비 지원 등
|