Responsibilities:

1. Platform Strategy and Planning:

- Collaborate with cross-functional teams to define and refine the organization`s digital platform strategy.

- Identify opportunities for the adoption of new digital platforms and technologies to enhance user experience and drive business growth.

- Develop a roadmap for the evolution and enhancement of existing digital platforms.

2. Platform Development and Implementation:

- Work with product team and development teams to design and implement digital platforms, ensuring they align with the organization`s requirements and user needs.

- Coordinate the interface development among the systems related to commerce platform.

- Manage the development process, including defining project scope, requirements, timelines, and resources.

- Coordinate testing, quality assurance, and user acceptance testing for new platforms and features.

3. Vendor Management:

- Collaborate with third-party vendors and technology partners to select, onboard, and manage external platforms and tools.

- Provide backlog management, iteration planning, and elaboration of the user stories

- Negotiate contracts, service level agreements, and pricing terms with vendors.

4. Analytics and Performance Monitoring:

- Define key performance indicators (KPIs) and metrics to measure the effectiveness of digital platforms.

- Monitor platform performance, analyze data, and generate regular reports to assess user engagement and identify areas for improvement.

5. Security and Compliance:

- Ensure that digital platforms adhere to security and data privacy regulations.

- Implement and oversee security measures, authentication protocols, and data encryption.

6. Continuous Improvement:

- Stay updated on industry trends, emerging technologies, and best practices in digital platform management.

- Recommend and implement enhancements and optimizations based on industry developments and user feedback.

Requirements:

- Bachelor`s degree in Computer Science, Information Technology, Business Administration, or a related field. Master`s degree is a plus.

- 5+ years of experience working in eCommerce.

- Proven experience in digital platform management, including platform development(eCommerce), implementation, and maintenance.

- Excellent communication and collaboration skills to work effectively across teams.

- Detail-oriented mindset with a commitment to data accuracy and quality.

- Analytical thinking to interpret data, identify trends, and make informed decisions.

- Problem-solving skills to troubleshoot technical issues and optimize processes.

- Experience using Salesforce Commerce Cloud or other major Commerce Platform. 

- Experience delivering through Traditional & Agile frameworks (e.g., Scrum, Kanban, and waterfall).

- Experience using JIRA and Confluence. 

- Basic knowledge of HTML.

- Strong understanding of UX/UI principles and best practices.

- Proficiency in project management methodologies and tools.

- Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and vendors.

- Analytical mindset with the ability to interpret data and derive actionable insights.

- Knowledge of security protocols, data privacy regulations, and compliance standards.

- Familiarity with web analytics tools, content management systems (CMS), order management system(OMS) and digital marketing technologies. 

- Flexible working hour due to working with global team.

- Fluency in both Korean and English.