채용회사 : 외국계 글로벌 it 컨설팅사
근무회사 : 외국계 반도체 솔루션 회사
근무지 : 서울
조건 : 1년 계약직 (기간연장 및 정규직 전환 가능)
처우 : 협의 

1 Role End User Computing - Desktop
2 Required Technical Skill Set : Windows 7 & 10, Outlook, Apple OS, User Mobile devices.
3 Desired Experience Range 2 to 7 years

Desired Competencies (Technical/Behavioral Competency)
? Deploying packaged software to assets using enterprise deployment tools.
? Assists field engineers with Tier 2 level support of client devices/applications.
? Deploys patches, software updates, and anti-virus updates to client devices.
? Provides Tier 2  level support of non-PC devices (PDAs, Tablets, etc.).
? Remote support for all Operating Systems errors (Windows XP, Windows 7, Apple OS).
? Remote Support for all VPN access issues. 
? Support for Safeboot and laptop encryption. 
? Support for incident resolution on Citrix Client connectivity and remote desktop issues.
? Dual Language (Local and English)

Good-to-Have 
? Anti-virus (SEPM or McAfee).
? Basic SCCM and software deployments.

Role descriptions / Expectations from the Role 
1 Handling and troubleshooting day to day issues end users` computers, applications and mail issues.
2 Client devices issues ? patching, software updates, mobile devices.
3  Terminal server profile issues and VPN issues.