Hiring Department: Global Workplace Solutions

Working Location: On-site at client premises (여의도)

JOB SUMMARY
The purpose of this position is to provide assistance to Facility Management team in completion of multiple functions of building operations and maintenance for a facility, campus or portfolio of buildings. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Greets and announces clients, applicants, and visitors. Follows security procedures for recording guests, suppliers, and other visitors. Arranges escorts as needed. Issues visitor passes and validates parking.
• Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
• Oversee soft service operation and staff ? provide instruction and manage day to day responsibilities.
• Responds to client inquires and complaints. Ensures timely and quality service delivery to clients. 
• Follows up with clients to ensure customer satisfaction.
• Performs facilities inspections and prepares reports.
• May coordinate and manage move, add, and change activities. Assists in the preparation of operating and capital budgets.
• Orders office supplies and other common use items for the location, such as cafe supplies, equipment toner, printer paper, freight, and shipping supplies etc. 
• Maintains neat appearance reception area, conference rooms, cafe, and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed.
•  Performs general clerical duties associated with distributing office faxes, packages and mail as required. Uses tracking systems to record inbound and outbound courier, freight, and mail. Meters mail. Arranges messenger service as needed. Follows location security procedures for screening inbound deliveries.
• Manages vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
• Reviews periodic reports including financials and explains variances. Works with finance team to correct errors.
• Uses PC and/or PDA for work order system, email, ESS, process and procedure training. 
• Other duties may be assigned.

EDUCATION and EXPERIENCE
 General Education Degree.
 Minimum of one year of related experience and/or training.
Business level of English preferred
 
OTHER SKILLS and/or ABILITIES
 Intermediate skills with Microsoft Office Suite, Outlook, intranet/internet and experience using Mac OS and Mac book. 
 Ability to use work order system. (Oracle, Workday, SAP etc)