Job Vacancy

Temporary Consular and Passport Officer 

Position Description 

Reports to: Second Secretary and Consul

Position title: Temporary Consular and Passport Officer

Position number: SE017

Position level and Salary: Locally Engaged 3 level with a salary of KRW 43,182,984 per annum

Employment period: This is a temporary position available from June 2023 to mid-September 2024, with the possibility of extension.

                                    There will be 3-month probation period.        

Vacancy Details

Vacancy type: Internal & External vacancy

Additional information: Send applications to seoul.recruitment@dfat.gov.au (이메일지원) 

                                         Please submit application materials in Microsoft Word or PDF formats only

       Please indicate your full name and the position title in the subject line

Proposed published date: 03/05/2023

Proposed closing date: Close of business on Wednesday 17 May 2023

                                         Applications received after the closing date will not be considered.

Requirements

Applications must include all the following:

    ·  Completed Embassy application form (첨부된 자사양식 - 대사관 지원서 미제출시 접수되지 않습니다)

    ·  A written Statement (no longer than two typed pages) directly addressing why you are the best person for the job, against the position requirements

    ·  Curriculum vitae

Other Requirements

The successful applicant will be required to provide a police security clearance certificate and undergo a medical examination to determine fitness for duty.

Key Responsibilities

    ·  Provide notarial, consular and passport services assistance to Australian citizens in accordance with Australian Government guidelines and legislation.

    ·  Liaise with clients including responding to general consular and passport enquiries, case management and information requests.

    ·  Maintain passport records and regular archiving of passport applications and documentation.

    ·  Establish, develop, and maintain strong working relationships with a range of key internal and external stakeholders including with Korean authorities, officials, and agencies.

    ·  Act as a sub-cashier in accordance with financial policy and regulations.

    ·  Perform other duties and provide back-up Receptionist support as directed.

Position Requirements 

Competencies

    ·  The ability to undertake consular and passport services including providing consular assistance to Australian citizens and the processing of passport applications.

    ·  A high level of interpersonal skills with a client service focus and the ability to deal with difficult situations, including consular crises.

    ·  A high level of fluency in spoken and written Korean and English, and the ability to communicate effectively at all levels.

    ·  The ability to prioritise tasking and manage workflow in a high-pressure environment, often within tight deadlines.

    ·  The ability to work cooperatively, efficiently, and flexibly as a member of a small team.

Special Requirements 

    ·  Previous experience as a Consular and Passport officer in a Diplomatic mission.

    ·  Previous experience dealing with Korean Government Agencies on a range of issues. 

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Notes

For selection purposes, each of the above competencies will be considered. In order to manage the recruitment process efficiently, only applicants who are successfully shortlisted for interview will be contacted. If you have not been requested to attend an interview within four weeks of the closing date, please assume that your application has not been successful on this occasion.