The Ethics & Compliance Specialist will work closely with the
Sales Manager to implement the strategic goals set for the market, and to
build partnership and trust with distributors through the administration
and enforcement of the Young Living Member’s Agreement and Policies and
Procedures. Additional duties include conducting various investigations
related to distributor activity for the purpose of detecting and resolving
improper business building activity.
Essential Duties and Responsibilities
Follow the Standard Operating Procedures to complete investigations by
looking into possible major policy and/or procedure violations by
Compile case summaries to be submitted to Compliance Committee for major
Monitor internet websites for illegitimate sales of Young Living products,
illegal advertising practices, and fraudulent account orders.
Recommend to management appropriate fines, penalties, sanctions, holds, or
cancellations of distributor accounts based on policy violations.
Work closely with the Compliance Audit Team to complete rank advancement
audits, retail sales audits, and online sales audits.
Field phone call inquiries from distributors regarding policy or related
Complete ad hoc audit reports using internal business systems.
Formally train Member’s Service Representatives and distributors on the
Policies and Procedures via member trainings, leadership summits, conference
calls, webinars, etc.
Review submitted distributors advertising proposals for manager approval.
Review and approve distributor account transfers, successions, placement and
Prepare communications to distributors regarding policy violation
investigations and actions being taken.
·Ability to communicate
complicated concepts clearly and effectively in writing
·Experience developing and
implementing record keeping procedures
·Experience managing projects
·Supplier performance or relationship management experience preferred
·Communication and influencing skills, especially when requiring
colleagues to hand over records or to use the systems correctly
·Confidence with using bespoke and standard databases, software and
Education and Experience
1.At least 1
years’ experience in compliance related fields preferably in MLM industry
Business, Marketing, Communications or related field and/or at least 5 years
of equivalent experience required.
demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
·Employee is frequently required to sit
for extended periods of time and may be required to talk and listen to
·Employee is occasionally required to
stand for long periods of time
·Employee must regularly lift and/or
move up to 10 pounds and occasionally lift and/or move up to 25 pounds
·Employee may work in an office
setting. The individual must be able to tolerate the scent of essential oils
worn or diffused
·Employee may work in Warehouse environment, needing to wear
sweatshirt or specific OSHA safety gear
·Employee may work in Farm environment and in colder
temperatures, needing to wear warm clothing and applicable OSHA safety gear
·Employee is required to understand proper safety procedures
before operating any equipment
·Employee may be required to be certified to use equipment
·Employee may be required to wear
appropriate OSHA safety gear